Many times, when I’m giving a presentation skills workshop or teaching people how to have public speaking confidence, people will say to me, “It’s easy for you. You’re such a natural.” Well, the fact is, I’m not a natural. Everything I’ve ever done in public speaking has been learning by doing. That’s right, when it…

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In sales, the key to getting better answers is to ask better questions.  Unfortunately, people can often feel uncomfortable asking questions to people they’ve just met.  They’re afraid that they might come off as pushy or nosey or make the other person uneasy.  But asking the right questions can mean the difference between sales success…

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